Travel Privileges

Travel Privileges 

Enjoy various services and benefits from QNB First for your convenient travel.

Airport Transfer

Enjoy Complimentary airport transfer from and to the airport to ensure the best traveling experience by Premium cars. Now you can enjoy this benefit in more cities in Indonesia. 
Available in: Jakarta, Bandung, Semarang, Solo, Yogyakarta, Surabaya, Gresik, Malang, Bali, Lombok, Medan, Makassar and Manado.

Customer Criteria:

Customer Type

Customer Criteria

Airport Transfer Quota

Type 1

Average AUM minimum IDR 2 billion (including Wealth Management and Premium Savings Account)

2 times/year 

Type 2

Average AUM minimum IDR10 billion

6 times/year

Type 3

Average AUM minimum IDR 5 billion (including Wealth Management and Premium Savings Account)

12 times/year

Minimum fund placement Premium Savings Account IDR 100 million and valid for customer with minimum 1 year of being QNB First customer.

*Terms & conditions applied 

Premium Airport Special Service (PASS)

To complement your travel convenience, QNB First presents new services Premium Airport Special Service (PASS) and Concordia Airport Lounge up to 2 times a year. This services only for our loyal QNB First customers and valid in selected airport.

Premium Airport Special Services will provide services as follow:

  • An officer that will greet you at the airport
  • Flight check- in assistance
  • Baggage handling and escorting
  • Concordia airport lounge services

You can enjoy the benefit at selected airport as follow:

  • Ahmad Yani International Airport (domestic terminal) – Semarang
  • Juanda  International Airport (domestic terminal) – Surabaya
  • I Gusti Ngurah Rai International Airport (domestic terminal) – Bali

The eligible criteria to QNB First customer who can enjoy the benefit of the Premium Airport Special Service (PASS) is having an average of total portfolio of IDR 1 billion (including wealth management and Premium Savings Account product).

To get PASS services, customer should make a reservation in 3 working days prior to their travel schedule through QNB Indonesia Contact Center or your Relationship Manager.  

*Terms and conditions apply

Airport Executive Lounge

We understand and constantly strive to make your time more valuable and enjoyable in the airport. As QNB First customer, now you can enjoy Executive Lounge services only IDR1 by using QNB First Debit Card at the following Airport Lounge:



Lounge Name


Plaza Premium Lounge
Soekarno Hatta International Airport:
Gate 5, Terminal 3
Saphire Bluesky Lounge
Kualanamu Int' Airport:                               Terminal Domestic
Concordia Bluesky Premium Lounge
Juanda Int' Airport:                                      Terminal 2 - Domestic
4 New - Surabaya Concordia Premiere Lounge Juanda International Airport:
Terminal 2 International
5 New - Surabaya Concordia Lounge Juanda International Airport:
Terminal 1 Domestic
Concordia Executive Lounge
I Gusti Ngurah Rai Int' Airport: Ex. Taurus Gumilang/TG Lounge
Concordia Executive Lounge
Bandar Udara Int' Semarang: Ex. Arjuna Lounge
8 New - Yogyakarta Concordia Lounge Adisutjipto International Airport:  
Terminal A
9 New - Kulonprogo Concordia Lounge Yogyakarta International Airport, Kulonprogo: Domestic Departure Terminal
10 New - Kulonprogo Concordia Lounge Yogyakarta International Airport, Kulonprogo: Domestic Departure Terminal
11 New - Solo Concordia Lounge Adi Sumarmo International Airport
12 New - Makassar Concordia Lounge Sultan Hasanuddin International Airport:    Terminal Domestic 
13 New - Manado Concordia Lounge Sam Ratulangi International Airport
14 New - Balikpapan Concordia Lounge SAMS Sepinggan International Airport 
15 New - Banjarmasin Concordia Lounge Syamsudin Noor International Airport:      Terminal Domestic
16 New - Lombok Concordia Lounge Lombok International Airport
17 New - Kupang Concordia Lounge El Tari International Airport
18 New - Ambon Concordia Lounge Pattimura International Airport