Overview

1. Digital savings account opening

2. Account Information

• Balance Inquiry (Individual Savings Account, Individual Checking Account, with currency IDR, SGD, USD, AUD, EUR, JPY, QAR,GBP, HKD and electronic money)
• Transaction history at QNB Indonesia Mobile Banking Application
• E-Statement

3. Fund Transfer

• Transfer to QNB Indonesia account (to other QNB Indonesia Account or your personal account)
• Electronic money transfer
• Interbank transfer with BI-FAST
• Online Transfer
• SKN Transfer
• RTGS Transfer
• Foreign Currency Internal Transfer to QNB Indonesia Account (same currency)

4. Open Foreign Currency Account Digitally

• Global Account             : USD, SGD, GBP, EUR, AUD, HKD, JPY and QAR
• Switching Account        : USD, SGD, EUR, AUD, JPY and GBP

5. Life Rewards

• Earn Life Rewards point from various QNB Indonesia retail products and redeem it for wide selection of attractive rewards
• How to earn point, click this link
• How to redeem point, click this link

6. Purchase

• Gopay, OVO, and LinkAja Top up
• PLN Token
• Telkomsel prepaid
• Indosat prepaid
• Smartfren prepaid
• Tri prepaid
• XL/Axis prepaid

7. Foreign Exchange Transaction

8. Payment

• Payment transaction at merchant using QRIS (transaction using QR Code)
• QNB Indonesia Credit Card
• PLN postpaid
• Telkomsel postpaid
• Indosat postpaid
• Smartfren postpaid
• XL/Axis postpaid
• MNC Vision (Indovision, Top TV, OKE Vision, and MNC Play)

9. More

• Account

  • Time Deposit

10. Schedule Transaction

Customer can manage daily, weekly and monthly transaction for bill payment and transfer transaction

11. Settings & Information

• Biometric Login
• Language Options
• Change PIN
• Change Password
• Terms & Conditions
• About 
• Help
  • FAQ
  • Direct call or email to QNB Indonesia Contact Center

*Effective from 18 December 2023

Top up Gopay, OVO and LinkAja

QNB Indonesia Mobile Banking services is more getting more comprehensive with additional new feature of e-wallet top up. Now you can top up your Gopay, OVO, and LinkAja from QNB Indonesia Mobile Banking and enjoy free admin fee. Program period 5 December 2022 until 31 December 2023 . 

Program Terms & Conditions:

Definitions

• Bank QNB Indonesia is PT Bank QNB Indonesia Tbk.
• Cash back is refunds, in cash or virtually by fulfilling a predetermined requirement and conditions.
• Customer is an individual party who places his funds in the Bank in the form of deposits based on the Bank's agreement with the parties concerned.
• Gopay is electronic money that can be used for payment and financial transactions through the Gojek application.
• LinkAja is digital financial services in the form of electronic money from Telkomsel and members of State-Owned Enterprises (BUMN).
• OVO is electronic wallets where electronic money is stored as well as for payment transactions in Indonesia.
• Program is an admin fee cash back program to top up Gopay, OVO, and LinkAja through QNB Indonesia Mobile Banking in accordance with the applicable terms and conditions organized by the Bank.
• QNB Indonesia Mobile Banking is the Bank's Mobile Banking application service that can be used by all Users for various Transactions accessed through mobile phone / smartphone communication devices on the basis of the Android and iOS operating systems that have been installed QNB Indonesia Mobile Banking application.
• Top up is a method to increase balance of Electronic Money.
• User or Customer is Customer who has downloaded the QNB Indonesia Mobile Banking application and have connected accounts.

Cash Back Terms & Conditions

• The program is valid for all QNB Indonesia Mobile Banking application Customer during the program period from 5 December 2022 until 31 December 2023. 
• Customer can make transactions using all sources of funds in the QNB Indonesia Mobile Banking application.
• There is no limit on transactions per day and per Customer for Gopay, OVO, and LinkAja Top up transactions in the QNB Indonesia Mobile Banking application.
• Cash back of Gopay, OVO and LinkAja admin fees will be credited to the source of account where the transaction was made.
• Cash back will be received by the Customer directly or immediately after completing the Top up transaction.

Others

• For further information or other questions please contact QNB Indonesia Contact Center (021) 30055300
• Terms and Conditions of this program is an inseparable part of the general Terms and conditions for account opening and the terms and conditions for banking facilities/services that apply at Bank QNB Indonesia
• The customer agrees and acknowledges that Bank QNB Indonesia has the right to amend/change/complete the terms and conditions of this program. Any changes/additions/updates to the terms and conditions of this program will be notified by the Bank to the customer in accordance with the procedures regulated in the applicable laws and regulations through the Bank's official website and/or through the Bank's branch offices/or through a letter that will be sent to the customer's address and the customer agrees to comply with and be bound by such improvements, changes, updates or additions.
• This program can be terminated by QNB Indonesia at any time before the program period ends.
• QNB Indonesia has the right to ask the Customer to refund the admin fee that has been given to the User Customer during the program period if QNB Indonesia finds any indication of fraud or abuse by the Customer

Warning
Please beware of the scams. Make sure you are careful and don't be fooled by people acting on behalf of QNB Indonesia by promising prizes. All forms of fraud or other acts committed by other/third parties associated with this Program are beyond the authority of QNB Indonesia.

THESE TERMS AND CONDITIONS HAVE BEEN ADJUSTED TO THE PROVISIONS OF LAWS AND REGULATIONS INCLUDING THE PROVISIONS OF FINANCIAL SERVICES AUTHORITY [OJK] REGULATIONS. 

PT Bank QNB Indonesia Tbk is licensed and supervised by Financial Services Authority (OJK) and is a Guarantee Participant.