First Reward

• Program period: 1 October – 31 December 2024.

The Program registration period starts from 1 October 2024 and the Program registration deadline is 31 December 2024.

• To get reward, new QNB First customers are required to place funds, activate QNB Indonesia Mobile Banking, and purchase product according to the following criteria.

First Basic:

First Advance Wealth Management:

Add-On NTB SME Acquisition:

Add-On QNB First Referral Program:

To participate in First Reward Program, you need to join as a new QNB First customer and fill out the First Reward Program participation form at the nearest branches of Bank QNB Indonesia.

Contact Bank QNB Indonesia’s Relationship Manager or Bank QNB Indonesia Contact Center (+62 21) 300 55 300 for registration guidance and explanation/detail related to First Reward Program.

I. General Provisions

Definitions:

1. Bank or Bank QNB Indonesia is PT Bank QNB Indonesia Tbk.

2. Customer is an individual who use Bank service.

3. QNB First is a form of priority service to QNB Indonesia Customers who have met the criteria and requirements to become QNB First Customers at Bank QNB Indonesia.

4. Small Medium Enterprise (SME) is a business entity that is not a subsidiary or branch of a company from another business model with an annual turnover of up to IDR2,000,000,000.

5. Premium Savings Account/ Premium Checking Account is one of the banking products owned by the Bank in the form of savings with the opening of its account through all Bank QNB Indonesia branches.

6. Asset Under Management (AUM) is the total volume of funds in the form of Savings Accounts, Current Accounts, Time Deposits, and Wealth Management Products such as Mutual Funds and Bancassurance of third parties purchased by the Customer through Bank QNB Indonesia.

7. Mutual Fund is a vessel used to collect funds from the investor community to be invested in Securities Portfolio by the Investment Manager.

8. Fresh Fund is funds placed by the Customer at Bank QNB Indonesia originating from other banks.

9. Program Terms and Conditions is the general terms and conditions applicable to First Reward which as from time to time may be changed, supplemented and/or updated by the Bank.

10. First Reward Program Participation Form (hereinafter referred to as "Program Participation Form") means a statement letter provided by PT Bank QNB Indonesia Tbk ("Bank QNB Indonesia") to be completed and signed by the Customer to provide a statement regarding Program participation completed and signed by the Customer to provide a statement regarding Program participation.

11. First Reward Program Cancellation Form (hereinafter referred to as "Program Cancellation Form") is a form provided by Bank QNB Indonesia to be completed and signed by the Customer in the case of providing a statement of cancellation of Program participation.

12. First Reward Program (hereinafter referred to as "Program") is a program from Bank QNB Indonesia offered to Customers who meet the Program Terms and Conditions.

13. In the event that the definitions and other terms used are not stated in the Program Terms and Conditions, the definitions of the other terms refer to the General Terms and Conditions of Account Opening and Banking Facilities / Services of PT Bank QNB Indonesia Tbk.

II. Program Terms and Conditions

1. Criteria for Customers who can join the Program:

New to Bank ("NTB") with Fresh Fund placement from other banks.

2. Customers who have met the criteria as stipulated in point 1 are obliged to do the following:

a. Register as a QNB First Customer and sign the Program Participation Form ("Program Participation Date");

b. No later than 14 (fourteen) calendar days after the Program Participation Date, the Customer must have placed fresh funds in Time Deposit and Premium Savings Account, as well as activation of QNB Indonesia Mobile Banking. For placement of funds in Premium Savings Account will be held according to the tenor of time deposits.

3. First Advance Wealth Management Program Terms:

a. Customers who will participate in the First Advance Wealth Management Program are required to use fresh funds outside of the First Basic Program funds.

b. For Customers who make additional purchases for Wealth Management, the purchase must be made within the same day of the Program Participation Date.

c. The Wealth Management product is Mutual Fund exclude Money Market Mutual Funds.

d. Cash back reward is apply to multiples with maximum IDR1,000,000 (one million)

Example: if customer has subscribed amounting IDR150,000,000, hence customer will get cash back amounting IDR1,000,000

4. Terms and Conditions of Add-On NTB SME Acquisition Program:

a. Customers who participated to the Add-On NTB SME Acquisition Program are required to place fresh funds to Premium Checking Account of the SME Account in accordance with the amount of the Add-On NTB SME Acquisition Program scheme.

b. Customers are required to meet the criteria of AUM placement at the latest 14 (fourteen) calendar days counting since the Participation Form sign date.

c. Funds on Premium Checking Account will be held for 4 (four) months.

d. UltraVoucher reward is not apply for multiples.

e. Add-On NTB SME Acquisition Program cannot be combined to other program other than First Reward Program.

5. Terms and conditions of QNB First Referral Program follows QNB First Referral Program’s terms.

6. Bank QNB Indonesia will credit cash back reward both from Basic Program and Add-On WM – MF Program to the Customer's rupiah Premium Savings Account, QNB Indonesia Life Rewards points to customer’s QNB Indonesia Mobile Banking, GarudaMiles to customer’s Garuda Indonesia account which registered in the Bank’s system in the 2nd (second) calendar month starting from the commencement month of the Program Participation Date.

Cash back tax is borne by the Customer in accordance with applicable regulations.

Example: Customers who register for the program in October 2024 will get cash back in December 2024.

7. Bank will send the Add-On NTB SME Acquisition reward to customer’s email which have registered to the Bank’s system at the latest 2 (two) months after the Participation Form signing month.

8. QNB Indonesia will check and evaluate the Customer's eligibility during the participation and detention period.

 9. If the Customer cancels their participation in the Program, the Customer is willing to be subject to a penalty of 2 (two) times the nominal cash back from the Basic Program that was selected. In addition, the Customer is not entitled to receive a special interest rate given for this program, on the remaining funds in the Premium Savings Account (if any).

10. If the Customer cancels his/her participation in this Program, the Customer must come to the Bank QNB Indonesia branch office where the Customer registered his/her participation in this Program and the Customer must sign the Program Cancellation form.

11. The Customer's savings balance that exceeds the maximum value of deposits and/or exceeds the interest rate guaranteed by the Deposit Insurance Corporation (LPS) or does not meet other requirements in accordance with LPS Regulations, is deposited with all risks and is entirely the responsibility of the Customer.

12. Customers will receive special interest related to this program (as stated in the First Basic table on page 1, based on the Customer's choice). This special interest is valid until the end of the program, however, if for any reason the Customer unblocks the funds and causes the amount of funds held to decrease, then the remaining balance that is placed back will be subject to standard interest (counter rate).

13. If the Customer makes additional funds during the program, then the additional funds cannot be given interest according to the program. Interest according to the program is only given on funds withheld that have been placed since the beginning of the program, by paying attention to statement no. 12 above.

14. If the Customer makes additional funds, it must be placed into a Premium Savings Account/other Savings Account. If additional funds are still placed into the NTB First Reward Program Premium Savings account, the Bank has the right to transfer the Customer's funds to other Premium Savings Account/Saving Accounts.

15. The General Terms and Conditions of this Program are an integral part of the Program Participation Form, Program Participation Cancellation Form and General Terms and Conditions for Account Opening and Banking Facilities/Services of PT Bank QNB Indonesia Tbk.

16. The Customer is obliged to ensure that the Customer's email registered with Bank QNB Indonesia is a correct and valid email address. Therefore, the Customer is fully responsible for errors, or omissions in entering and registering the Customer's email address.

17. Customers who participate in the First Reward program have agreed to the terms & conditions of the program.

18. The customer agrees and acknowledges that Bank QNB Indonesia has the right to make changes and/or additions to provisions related to the Program based on the General Terms and Conditions of the Program, including, among others, changes and/or additions to provisions related to notification to the Customer by Bank QNB Indonesia through the official website of Bank QNB Indonesia and/or through Bank QNB Indonesia branch offices or by mail which will be sent to the Customer's address and/or through other media no later than 30 (thirty) working days before the implementation of changes and/or additions to the Program.

19. QNB Indonesia reserves the right to make changes to deposit rates in accordance with Bank Indonesia's interest rate decision and applies to the new form issued.

20. For other questions, please contact Bank QNB Indonesia Relationship Manager or Bank QNB Indonesia Contact Center at (+62 21) 300 55 300.

21. If any of the provisions in the General Terms and Conditions of this Program become invalid or unenforceable under the applicable law in Indonesia, the validity, legality or enforceability of the other provisions of the General Terms and Conditions of this Program will not be affected or disturbed by it.

22. Failure to use, or delay in exercising any right or remedy on the part of QNB Indonesia under these Terms and Conditions shall not be deemed to waive it, and the full or partial use of a right or remedy shall not prevent any further or other use thereof or exercise of any other right or remedy. QNB Indonesia's rights and remedies in these Terms and Conditions are cumulative and do not exclude other rights or remedies stipulated by law.

23. All notices and communications to the Customer may:

a. sent by post or sent directly to the last address notified to Bank QNB Indonesia; or

b. delivered through print or electronic media as selected by Bank QNB Indonesia will be deemed notified to the Customer on the date the notification is published or broadcast.

 24. TERMS AND CONDITIONS HAS BEEN ADJUSTED TO THE PROVISIONS OF STATUTORY REGULATIONS INCLUDING THE PROVISIONS OF THE FINANCIAL SERVICES AUTHORITY REGULATIONS.