QNB Online Banking

QNB Online Banking is an internet-based banking service that provides secured access in managing your transactions anywhere at all times from computer, laptop, smartphone and tablet.

Enjoy your banking experience directly from your electronic device just by clicking https://ib.qnb.co.id and select the service that you need. QNB Onlne Banking creates a possibility to access your account without having to go to the bank.

QNB Online Banking Features:

  • Accessible banking service dedicated for personal accounts
  • Offer variety services to manage transactions online
  • Manageable financial handling with easy-understanding menu

QNB Online Banking Main Features

Account Information

  • Balance Inquiry (Savings Account, Checking Account, QNB Loan, Time Deposit)
  • Transaction details

Fund Transfer

  • Transfer to QNB personal account
  • Internal transfer between QNB accounts
  • Online transfer interbank accounts
  • SKN & RTGS transfers
  • Registered & scheduled transfers

    *Those features currently disable, due to system maintenance.


Account Management & Information


  • Cheque book order and history request cheque book
  • Change password
  • Transaction limit management: transfer limit to QNB personal account and QNB customer, transfer to other bank, bill payment, purchase
  • Account management: source of funds transaction activity management
  • Help Desk: sending and receiving notification e-mail from QNB Indonesia team
  • Notification management: media management & total notification on all transactions

Transaction Management

History of success/failed transactions and history of scheduled transactions

Transaction Information

Interest rates & fees information

Disclaimer: QNB Indonesia will never ask you to disclose your User ID and password login details.


e-Statement can now be accessed through QNB Online Banking

How to access e-Statement through QNB Online Banking:

  • Login to QNB Online Banking through this link: https://ib.qnb.co.id
  • Click Account Information
  • Click Account Statement
  • Select the desired period
  • Click the option to see Account Statement

Transaction Flow

QNB Online Banking provides varierty of transaction services both financial and non-financial. The transaction flow as follow:

  • Customer login QNB Online Banking by key in User ID and password
  • Customer can choose the destined transaction type from the menu and fill in the needed data required by the transaction type
  • Customer will need to verify by using QPIN (OTP) send by SMS to the customer’s registered handphone number and input QPIN to QNB Online Banking. 1 (one) QPIN is only valid for 1 (one) transaction.

How to Register and Access QNB Online Banking

How to register at QNB Indonesia Contact Center

  • Call QNB Indonesia Contact Center at (+62 21) 300 55 300
  • E-mail and registered handphone number verification on Bank system by Contact Center Agent
  • User ID send through e-mail and password receive via SMS

How to register at QNB Indonesia Branch

  • Visit Customer Service at the nearest QNB Indonesia branch
  • Fill in registration form and provide supporting document
  • Customer data update if necessary
  • User ID send through e-mail and password receive via SMS

How to access QNB Online Banking

  • Type in QNB Online Banking website at https://ib.qnb.co.id
  • Click Language Drop List (upper right hand corner) to change the language preferred
  • Input User ID, temporary password and Captcha
  • Change User ID and password instantly
  • Click Login to re-enter QNB Online Banking website with the new User ID and password
  • When done with the transaction, click Logout

Fees and Charges

*Applicable only on working days

Transaction Type Admin Fee
Cheque Book Rp. 125,000
Internal Transfer No Fee
Online Transfer Rp. 6,500
*SKN Transfer Rp. 5,000
*RTGS Transfer Rp. 35,000
Telkomsel Postpaid No Fee
Telkomsel Prepaid Rp. 1,500
XL Postpaid No Fee
XL Prepaid Rp. 1,000
Indosat Postpaid Rp. 2,000
Indosat Prepaid No Fee
PLN Postpaid Rp. 2,750
PLN Prepaid Rp. 2,750

Transaction Limit/Day/Account

Internal Transfer IDR 350,000,000
SKN transfer IDR 100,000,000
RTGS transfer IDR 200,000,000
Transfer to QNB personal account IDR 2,000,000,000
Online Transfer IDR 25,000,000
Bill Payment IDR 200,000,000
Prepaid purchase IDR 1,000,000
Accumulated daily limit IDR 2,000,000,000
QPIN expiration time 30 Minutes

*All transfer limit stated above exclude online transfer are set based on the applicable parameter

Further information on QNB Online Banking, visit the nearest branch or QNB Indonesia Contact Center (+62 21) 300 55 300.

Interest & Exchange Rate
Deposito 1 3 6 12
USD* 1 1.25 1.25 1.25
SGD* 1 1 1 1
Rupiah 6.25 6.50 6.50 6.50

*Untuk penempatan minimum IDR 100 Juta

*Untuk penempatan minimum USD 10k

For more info, please contact our branch

Contact Center

+62 21 300 55 300

Operates 24 hours a day.

7 days a week.